How do we operate?
Our products are gathered, packed and delivered only on order and after they have been purchased. It allows to eliminate unnecessary costs which are characteristic for large warehouses and supermarkets. Despite the fact that our Chain is relatively small, we are quite competitive. High quality of products manufactured in a traditional way is a feature that distinguishes our company from others. All products on offer – fresh or manufactured – are available only in quantities which can be provided by the producer. Supply contracts, which could adversely affect production in small companies, are not in our concern. They are not good for producers and customers, as quality and quantity rarely go hand in hand. We manage our product sales through a virtual warehouse, as we do not have a real one for storing our goods. The warehouse that we work in, is used solely for preparing our products for delivery. Thanks to Information Technology, we are able to manage our diverse offer and not to risk exceeding fixed production limits. Such restrictions result from respecting the laws of seasonal production and their weekly limits. We do not gather products which are not going to be sold. We leave them on trees or soil, therefore we do not produce waste, fritter energy or materials. Our criteria of choosing fresh products and packages are far from standards which are set by large department stores. We do not try to endear ourselves to our clients – our products are not placed on shelves waiting for potential customers. Quality is our priority. Size, perfect shape, uniform color and lack of flaws are characteristic for products which have nothing in common with nature and ecological production.
Precision and cooperation in full confidence
Products available in our offer are selected by our Chain’s joint commission. Their task is to assess quality, nutritious characteristics and production process of particular ingredients. Our aim is to guarantee the highest product quality to our customers, because that pushes us to constantly reassess and develop our own services. Stages which take place between production and consumption are coordinated by a group of our qualified Chain workers. They are: preparing and listing our product offer on the website (product availability depends on productivity), taking orders, goods reception and storage planning. The latter consists of following activities: quality control, washing and calibration of fresh products, packaging, orders personalization, pallet placement, truck loading, logistic phases monitoring, verifying product delivery and customer satisfaction, producer feedback. Our aim is to reduce efforts made in order to directly manage our own product sales. We wish to optimize costs connected with delivery by joining our costumers’ needs and thus creating stronger negotiation power. By putting our offers together online shopping became more comfortable and complex. In other words, we join our forces so that we can continue working in a way that we choose to, without being dependant on people who distribute our products. Product assessment is very important to us. In most cases you will choose your own producer directly. However, if such an option is not available (due to organizational reasons), we will select a particular product for you. Since our imperative values are transparency and honesty, we will also use quality criteria in such cases. We will give priority to those producers, who are at the top of our rank. Such classification chart will be jointly created by our customers by adding their opinions.
